1. Can hotel staff understand English?
For all the hotels we use in our tours, the receptionists at the front desk can speak good English, and most of the other staff (room service, restaurant servants, etc) can speak some English. The situation is the same in other star rated international hotels in China.
If you need help, you can go and ask the receptionists at the front desk, who will be happy to be at your service, or if necessary, you can always find our tour guide (whose mobile number should be given to you upon your arrival) or our company’s emergency contact person for help.
2. How about the taxi in China?
Taxis are easy to find in most of the Chinese cities, and there are always some outside the hotel you are staying. Taxi fares may vary from city to city but they are supposed to be marked on the taxi window, and the taxi drivers are supposed to use meter when you get on the taxi.
Most taxi drivers do not understand English, it is better for you to have your destinations written down in Chinese so that you can show the address to the taxi driver, and don't forget to ask for a receipt or remember the number of the taxi in case you leave something in the taxi.
3. Is tipping allowed in China?
Yes, tipping for tour guides and drivers in recognition of their good services has become a common practice. Hotel bellboys and house keepers expect your tips as well. However, it is not customary to leave tips at local restaurants.
4. Can I use my credit card in China?
In the Friendship shops and most of the big department stores in big cities, credit cards are well accepted, but not in small towns and small shops.
5. What about the food you provide us during the tour in China?
In most cases unless special requested, you will have western buffet breakfast in the hotel, lunch and dinner will be arranged by us in the local Chinese restaurants which are all approved by the national tourism administration or local tourism bureau and therefore are reliable in terms of hygiene and quality. We can certainly arrange western food for you if requested in advance, but there are often some extra charges.
6. Is the water safe?
Boiled or bottled water is recommended at all times.