Letters from Clients
- Tour Starting Date: 2011.01.29-2011.02.06
- Client's information: Mr. Eric Falk and Mr. Peter Augustovic from US
- Tour Itinerary: 9 days Beijing-Harbin-Beijing-Xian tour
Dear China Holidays,
I'm sorry, I'm having trouble getting the feedback form sent back to you with the computer program I have so I'll just forward a written letter of comments. For starters, Bethany Meng was excellent in planning out our trip. She implemented every detail of the trip I requested with a lot of patience and kindness. Everything went very smooth while on our trip and I accredit a lot of that to Bethany's perfect planning. To backtrack a bit. I tried to visit China in 2010 on a last minute trip and I contacted two companies. One said they couldn't help me out it was too last minute and the other company, China Holidays, had Bethany respond with a willingness to plan a last minute itinerary for me. That trip never came to be. However, come 2011, I knew exactly who I wanted to come to, to plan my trip and that was Bethany. So, thank you.
Overall, I thought it was a great trip. For specifics, the guides all had a great local knowledge and were very adept at making conversation with Americans. They were on time, organized, and helped us to really enjoy our trip. I would rate all of them 5's. The drivers were all very good and maintained clean cars.
The hotels were okay. Kunlun hotel in Harbin was disappointing. Nothing spectacular by any means but okay for a night or two. The other hotels were okay. We liked the overnight sleeper train. It was clean and comfortable.
Food-We liked the experience of trying different foods and were never left hungry. We found it much better than American-Chinese food. The restaurants were all nice and enjoyed eating with the guides. By far, the best meal we had was the prepared lunch at Mr. Wong's house, the local visit to the Hutong family on the eve of the Spring Festival. They were excellent hosts, and we had a great time trying to make dumplings and visiting with them. I would highly recommend that experience and that specific family to others for a fun experience.
Finally, I will recommend China Holidays to anyone who has a desire to go to China. We had a lot of fun. The itinerary played out perfectly and enabled us to enjoy a lot of China in a short time period. Thank you for a great experience. Eric Falk and Peter Augustovic
- Tour Starting Date: January 5-January 14, 2011
- Client's information: The Grealy Family from Australia
- Tour Itinerary: 9 days Ski and Spa tour
- Tour Starting Date: 11/11/2010
- Client's information: Mr Tunnah from UK
- Tour Itinerary: 9 days Taste of China
Sorry it’s taken awhile to get back to you but I wanted to let you know I have now returned the questionnaire you have sent me, it was posted on the 11/1/11 so should be with you soon.
I would just like to say once again we had a wonderful time in China the culture and history was incredible. We had three guide’s each with their own style and each with an enthusiasm for China and our enjoment. We were very well looked after in every aspect of the tour. I would like to point out that Alan our guide in x’ian personally looked after a member of our party who required Hospital treatment. Both Alan and our driver took Les to the Hospital and stayed with him until the early hours of the mourning to translate and to make sure he was settled.
I have stated in the questionnaire how impressed I am with the service and detail paid to the Holiday package you offer, but would like to stress again how pleased I am with the whole process from Booking to the homeward journey.
I have attached a picture of all of us with Carrie our guide in Beijing at the Great Wall; from left to right we are Mario, Paul, Janet, Carrie, Christine, Lynn, Les and Me. so you can now put faces to names. I will post more pictures on your web site, but if you want a few more sent to the office e mail me back and I will only be too pleased to share them with you.