Letters from Clients
- Tour Starting Date: 02.11
- Client's information: Mr. and Mrs. Russell from Australia
- Tour Itinerary: 16 Days Tailor Made Beijing-Urumqi-Xian-Guilin-Chengdu Tour
This letter is to say thank you for your assistance in booking our transfers and day trips for our trip to China in February.
As you will have seen from the copies of our passports, Kay and I are in our late 60s. We would describe ourselves as carefully adventurous travelers. We travel independently (no package tours) and go to some of the more out-of-the-way destinations but we plan thoroughly and book as much as possible in advance.
We first tried to come to China in 2011 but we found Chinese Travel Agents very difficult to deal with. (We didn’t find China Holidays on that occasion.) They continually tried to “up-sell” us and wouldn’t quote for what we wanted. Their attitude seemed to be “take it or leave it”. One was even rudely abusive when we wouldn’t accept their five day package when we only had three days available. We eventually abandoned our China plans and went elsewhere.
In 2014 Chinese Travel Agents seem more co-operative but your service stands out. Not only did you quote for what we wanted but your quotes were flexible to accommodate the uncertainties at that stage in our itinerary (such as us trying to book on Spring Festival trains). You also provided informative advice when we asked to fit too much into day (like a day tri and then catch a train the same evening). You kept track of where we were up to and emailed us the pick-up times for our day trips and the names of our guides as we went.
We very much enjoyed our China trip. Thank you for your contribution to that. You are definitely the best Travel Consultant we found in China.
Denis and Kay Russell
- Tour Starting Date: 2014.2.25
- Client's information: Mr. Howard Keen X2 from UK
- Tour Itinerary: 7 Days Tailor made tour in Beijing, Shanghai, Suzhou and Hangzhou
Dear China Holidays,
Shanghai guide Ryan is excellent and very knowledgeable. He is very amenable for suggestions and also a born guide with excellent skills. He is very friendly and willing to meet our needs.The meals are superb in Shanghai.
All best regards!
- Tour Starting Date: 2014.2.15
- Client's information: Mrs. Fiona Revell x 17 from London, UK
- Tour Itinerary: 3 Days Tailor made tour in Beijing
Dear China Holidays,
We cannot say enough good things about Nicky our guide. She really make our trip to Beijing enjoyable. Nothing was too much trouble for her. She was efficient, kind and punctual. Our suggestion: more time in the Silk Market please!