Higher-end hotels have staff with English abilities and Western food establishments, large shopping centers and a few small vendors will be able to execute transactions in English. Most bars and high-end Chinese restaurants near hotels have English language menus and a staff with basic English knowledge. Taxi drivers are beginning to learn English though most know very little beyond "hello" and "goodbye." Try to exercise patience when encountering someone who doesn't speak English and hope they'll do the same if you don't speak Chinese.